Email Etiquette Rules to Follow

Most working professionals are subject to receiving a very high number of emails per day, with that being so, it can be frustrating to receive emails without a clear message or meaning, that we don't really need to receive, or that are seemingly written in the same context as a text message. 

We found a great article to discuss email etiquette rules that all working professionals should know; these are the highlights. 

  1. First and foremost, include a clear and direct subject line. The subject line will tell your recipient what to expect and will also make it easier to search inboxes at a later date if they need to reference your email.
  2. Use a professional email address. If you are a new business owner looking to connect with fellow entrepreneurs, it's important that you represent yourself in a respectful and meaningful way. Try to include your first name and your company name in your email address so you are easily identifiable. 
  3. Don't include people who do not need to be included. Inboxes are very easily cluttered, so only send your email communications to those who are directly affected by your message. 
  4. ALWAYS include a signature. Your signature should include your full name, your direct phone number, your company address, and any other relevant information. It is important to include this in every email so your recipient can easily locate your contact information at any given time. 
  5. Use professional language. Avoid saying things like "hey, guys!" unless you are very comfortable with the people you are emailing and that type of language has been previously established. 
  6. Be cautious with humor and/or sarcasm. The intonation of your voice cannot be heard in an email and therefore can be very easily misinterpreted. Be careful not to offend anyone with humor or sarcasm. 
  7. Reply to your emails even if the email wasn't intended for you. It's important to let people know you received their message and you are taking the necessary actions to move forward. It is also important to respond to emails that might not have been intended for you -- chances are, the person who sent the email does not know they sent the message to the wrong recipient. 
  8. Keep your font simple and easy to read, don't get carried away with comic sans. 
  9. Double check your recipients to ensure you're sending the message to the right person/people. 

Looking for more tips? Check out the full article here.