Tips for Faster Claim Reimbursement

Health and Dental claims are the most utilized options in an employee benefit plan. Follow these steps to ensure you get paid as quickly as possible! 

  1. Make sure your health or dental provider has your current address on file  to ensure claim payments are mailed to the proper location. 
  2. Sign up for Direct Deposit so reimbursements are deposited directly into your bank account. 
  3. Always be sure to carry your Chambers Plan Wallet Card with you. If you have a medical emergency away from home, you must contact Voyage Assistance immediately. 
  4. Make sure your dependents' information is filled out correctly. If you are claiming expenses for a dependent who is enrolled as a full-time student, you must indicate this on all claim forms. 
  5. If your Health option includes a drug card, make sure to present your TELUS ASSURE card at the pharmacy - this ensures the quickest possible processing of  your prescription drug purchase.